As the live entertainment industry continues to navigate the relentless challenges and financial hit brought on by the pandemic, staff shortages and steep employee expenses
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Six reasons why you should hire an apprentice
At STAR, we’re delighted to have partnered with the National College Creative Industries to create an apprenticeship tailored to the ticketing industry. The first ticketing
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STAR Council Member Spotlight – James Broderick
Could you introduce yourself and share a bit more about your career? I’m currently Head of Ticket Sales at Sadler’s Wells and have been working
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Managing an alternative dispute resolution service during the pandemic
The challenges of the past eighteen months have been experienced in all industries, some positively, but most of them negatively. The live entertainment industry –
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Mental health resources for industry professionals
Individuals across the industry have shown incredible resilience over the past 18 months, but this constant display of strength often comes at a cost, through
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STAR Council Member Spotlight – Abi Cope
Abi Cope, Head of Ticketing Operations at the Ambassador Theatre Group, shares her key takeaways from navigating the pandemic, her views on the future of
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How to identify ticket fraud on social media (and what to do about it)
Social media platforms are used by 4.48 billion people worldwide, equating to 57% of the global population (Datareportal, 2021). They have revolutionised the way organisations
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STAR Council Member Spotlight – Pauline Fallowell
Pauline Fallowell is the Director of Marketing & Audiences at the London Theatre Company. In this brief interview, she shares her advice to event organisers
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STAR Council Member Spotlight – Richard Howle
Could you introduce yourself and share a bit more about your career? I have worked in ticketing for 22 years. I started my career in
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STAR Council Member Spotlight – Paul Newman
Could you introduce yourself and share a bit more about your career? Taking on board everything I’ve learned through a career spanning more years than
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